Skip to main content
nick22312491pb5y
Participant
December 18, 2021
Question

locked out of lightroom

  • December 18, 2021
  • 1 reply
  • 142 views

My card expired and my subcription ended so it told me to renew my subscription. I updated the card details but i still cannot get into lightroom. still tells me to renew, i have restarted computer, uninstalled the software yet nothing helps. Can anyone help? 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Theresa J
Community Expert
Theresa JCommunity Expert
Community Expert
December 20, 2021

Log into your account at adobe.com to confirm the status of your account. If all looks good there, use the Creative Cloud desktop app to sign into your account. If you are currently signed in try signing out and back in again.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices