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walterg38094548
walterg38094548
Participant
April 11, 2017
Question

Login Lightroom mobile

  • April 11, 2017
  • 1 reply
  • 1876 views

Hi, i would like to syncronize some collections to the lightroom mobile, but I can't login. I start the acces to the Lightroom mobile, the window opens but then it remains always white and I can't login. (see the attachement)

How can I do?

I've Windows 7 and the Lightroom CC2015

Thankyou bye

walter

This topic has been closed for replies.

1 reply

E
EricBier
Inspiring
April 11, 2017

In situations like this, I have found it necessary to delete LR Mobile from my iPhone and reinstall it.  This will delete your LR Mobile photos from your phone and they will have to be synced which can take a while depending on how many photos you have on LR Mobile.

You might want to wait for other suggestions before taking the above step, but it will most likely work if nothing else does.

walterg38094548
walterg38094548Author
Participant
April 12, 2017

Hi, thank you, but my problem is not on the phone, but on the PC.. I cannot login and syncro my collections from my Pc..

THX..

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
April 13, 2017

I don't understand what you are trying to do!

You do not "login" to Lightroom Mobile on a pc.  (except- see 2. below!)

Lr Mobile, simply put, has three components-

1. The working catalog (on the pc or Mac).  Where you mark Collections with the Sync option and photos sync to the web.

2. Collections on the Web (after syncing). Where you CAN login from a browser (on your pc) at-  https://lightroom.adobe.com

3. A mobile device, iPhone, iPad, etc, with the mobile App installed.

Please explain exactly what you are trying to do.

Links-

How to sync Lightroom desktop and the Lightroom mobile app

Get started with Lightroom for mobile app on iOS

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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