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Dream Catcherz
Dream Catcherz
Participant
March 27, 2026
Question

Losing edits on Crash

  • March 27, 2026
  • 1 reply
  • 19 views

I am getting sick of losing edits on my pictures because it crashes, I am not able to use my edit 70% of the time because it is not working. Denoise is changing picture black and white. I crashes 6 times a day. Why

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 27, 2026

    Hey, @Dream Catcherz. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 


    Please share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here. I couldn't find crash reports submitted with the account you've signed in to the community with. If you see a crash dialogue, submit it with your Adobe ID. Check here for more steps: https://adobe.ly/3Wpjx0B

     

    Is this a personal or work (IT-managed) machine? What is the image format of the original files? Does this happen with all the images?

     

    Before going further, you must ensure all the data is backed up locally or in the cloud. You can log on to Lightroom Web (https://adobe.ly/3LUKpiM) to check and confirm everything is synced.

     

    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

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