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sabciu
Participant
October 13, 2023
Question

Lost a Mobile Catalog Cloud Storage Exceeded

  • October 13, 2023
  • 1 reply
  • 262 views

Hello, I had a Catalog on my Mobile device (iPad) where I was working on photos. This Catalog did not SYNC on any of my other devices because I ran out of cloud space. Not realizing this, I accidentally turned off SYNC for that same Catalog from my Laptop before upgrading the CLOUD Storage. When I turned SYNC back on, it now shows 0 photos. Any way to get them back?!

Thank you.

    This topic has been closed for replies.

    1 reply

    greule
    Community Manager
    greuleCommunity Manager
    Community Manager
    October 13, 2023

    I've just had a look at the sever-side and there are still entries which tells me that photos had been  imported (a couple of month ago) on your iPad and edited recently. ...and therefore I'm wondering if your issue has been resolved in the meanwhile?

     

    - Guido/ Lr QE

    S
    sabciuAuthor
    Participant
    November 4, 2023

    Hello, thank you for the reply. Luckily the photos were still there! Only the catalog was removed. I appreciate it!

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