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Participant
Oct 27, 2024 10:27 AM UTC
Question

Lost all photos after logging back in to student account

Hadn't used lightroom in about 2 weeks. I logged back onto my University account through adobe and noticed my profile picture had changed. 

 

I had about 1.5k photos stored on lightroom and the number showed up for a few seconds then everything went blank almost as if it was a whole new account.

 

Has this happened to anyone and is there a way I could get the photos back?

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1 reply

Rikk Flohr-Retired
Adobe Employee
Oct 27, 2024 4:35 PM UTC

You will need to contact your institution's Adobe administrator to see if your images are recoverable. 

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Rikk Flohr: Adobe Photography Org