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Participant
February 18, 2023
Question

Lost Lightroom Presets after getting a new account

  • February 18, 2023
  • 3 replies
  • 1309 views

Hi there everybody! I recently got a new Creative Cloud contract and account that is partially paid for by my university. I cancelled my old account without exporting my Lightroom Presets and am desperate to find them now. Are there saved somewhere on my computer? How to find and access them? Appriaciate any tipp!

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3 replies

Jim Wilde
Community Expert
Community Expert
February 22, 2023
quote

Hi there everybody! I recently got a new Creative Cloud contract and account that is partially paid for by my university. I cancelled my old account without exporting my Lightroom Presets and am desperate to find them now. Are there saved somewhere on my computer? How to find and access them? Appriaciate any tipp!


By @Jakub Filip28475204atep

 

According to this document - https://helpx.adobe.com/manage-account/using/cancel-subscription.html - you can continue to launch Lightroom for one year after cancelling your subscription (see the screenshot which shows an extract of that document). It only mentions access to your original files, but it might be possible to export your user presets as well (though I suspect not, as access to presets is via the Edit panel, which is likely disabled in this mode). Worth a try though?

 

JohanElzenga
Community Expert
Community Expert
February 22, 2023

Lightroom desktop stores its presets in the cloud. I would think that it also stores a copy locally, otherwise you would not be able to use presets when your computer is in Airplane mode, but I can't find anything. It's also quite possible that your local copies have already been deleted when you switched accounts.

 

-- Johan W. Elzenga
JohanElzenga
Community Expert
Community Expert
February 18, 2023

What version of Lightroom do you use? You posted this in the Lightroom Classic forum, but it sounds like you actually use Lightroom (desktop). Lightroom Classic stores everything locally, so changing accounts will not change anything in Lightroom Classic. Everything will work as before.

 

-- Johan W. Elzenga
Participant
February 19, 2023

I use the regular Lightroom, you are right! I didn't seem to find the correct forum, let me try again 🙂