Lost photo edits after purchasing Lightroom

Question

Hi all,I was trialing Lightroom prior to purchase and had a fair few photo edits stored on there.On purchasing Lightroom all my photo edits disappeared. Has this happened to anyone else? Any help would be much appreciated. Not sure if it makes any difference but currently using Lr on my ipad.

Charlie.D · Answer

Do not uninstall the app -- your missing files are still in the application cache and deleting the app will also delete files you have not yet synced.

Please backup your device via iTunes or iCloud backup, and then try the advice on this page to try and recover your original images:

https://helpx.adobe.com/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.html

For more info on iTunes or Mac OS Finder file sharing, see: https://support.apple.com/en-us/HT201301

If you are not able to recover files, do you have a recent back up of your device from a time when Lightroom still had your images? If so, restore that backup onto your device and then try the help steps again from the link above.

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