Lost photos

Forum|Forum|5 years ago
January 19, 2021
1 reply
287 views

I just upgraded LR on my iPhone XS to share photos on all devices. The phone app crashed immediately and all my photos are gone! Not available on any device. I tried re loading the original app but no photos. HELP!

This topic has been closed for replies.

selondon

Community Expert

If you are using the free app then you would have to restore from a backup of the device, if you have a subscription then your photos should sync from the Cloud.

Do you still have the photos elsewhere, pre the import to Lightroom?

A

Anonymous

No as an assignment I took them in the Lightroom app.

selondon

Community Expert

If you have a subscription you could check here http://lightroom.adobe.com/

If you don't have a subscription then you could try this (if the photos are still present on the phone but the app isn't seeing them) https://helpx.adobe.com/uk/lightroom-classic/kb/recover-lightroom-mobile-photos-itunes-file-sharing.html

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