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R
Raquel98A5
Participant
October 16, 2020
Question

Lost photos after sync from Lightroom mobile

  • October 16, 2020
  • 1 reply
  • 210 views

Hi! I got the app con my tablet and mobile. I was working on photos on the tablet and then  when de app synchronizes I lost the photos I was working on, is there antyhing I can do to restore that ?

Thanks ! 

 

 

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1 reply

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
October 16, 2020

Hi,

 

We're sorry about the trouble with Lightroom mobile. Would you mind telling us the make and model number of device you editing on and lost the images from?

 

You can go to Lightroom.adobe.com and check if the images synced successfully and you are able to see them there. If you do, please try signing out of the app and back in to check if it helps.

 

Regards,

Nikunj

R
Raquel98A5Author
Participant
October 16, 2020

The device is a Samsung Galaxy Tab S6 lite, the mobile phone   is Galaxy S8. I tried searching there but the album I create only has 6 photos of 270, and there was a lot of photos on deleted (but not the edited ones). 

 

Thanks for helping

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