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September 10, 2022
Question

Lost presets after switching accounts

  • September 10, 2022
  • 0 replies
  • 157 views

Hello everyone!  I recently switched adobe accounts.  I no longer have access to my old one, but still have access to the computer which had the presets I am looking for. 

 

I went into the main file on my mac and couldn't seem to find the presets.  I have no idea where they are stored.  I have changed the folder where my photos are kept in Adobe, and briefly checked that location and found nothing.

 

Where would the files be?  Is it possible that Adobe deleted it when i signed out of the old account with the presets?  

 

When I imported the presets, I did import them from a different drive.  I never used that drive while editing however, when I did have the presets imported.  Are the presets stored locally or on the cloud? 


Let me know, thanks!

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