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Roxie5D73
Participant
August 22, 2020
Answered

Lost presets preset

  • August 22, 2020
  • 1 reply
  • 393 views

 I'm using regular Lightroom app on moble without subscription. I know Lightroom recently got updated. I lost all photos and presents. Please help me solve the problem on moble app. Thank.

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Correct answer Jim Wilde

You will only be able to recover those images and presets if you have a backup of your device from before the update. See this thread from the Adobe feedback site: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-today-18th-august-2020

1 reply

Jim Wilde
Community Expert
Jim WildeCommunity ExpertCorrect answer
Community Expert
August 22, 2020

You will only be able to recover those images and presets if you have a backup of your device from before the update. See this thread from the Adobe feedback site: https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-today-18th-august-2020

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