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Participant
March 4, 2025
Question

Lr 10.2.1 for android crashed

  • March 4, 2025
  • 1 reply
  • 120 views

Tab S8: App crashed all the time after get update, espacilly when use AI removal 100% crashed

1 reply

Rikk Flohr_Photography
Community Manager
March 5, 2025

The team would like to investigate further. 

Can you provide a step-by-step instruction set for reproducing the crash? 

Additionally, we would like to collect a diagnostic log from you. 

 

Instructions

Android Log File

 

Open Settings Panel, long press on the top left “Lr” icon. This will enable a “Send Feedback” button on the settings panel.

Now, perform the usual tasks in LrA for a few minutes, and then please reopen the Settings Panel and tap on “Send Feedback” from the Settings Panel. This will open your email client after a few moments and attach the logs.

Send a copy to yourself as well so you can post it here on the forum. 

 

Rikk Flohr: Adobe Photography Org