[LR Android] No preview of my pictures, just grey squares...

Forum|Forum|8 years ago
January 30, 2018
8 replies
5410 views

Every time I go into the app, my pictures just show as grey squares. I have no thumbnail previews of my pictures. Only when I click on one does it load. So I have to click on each of my 3,000+ pictures to find the one I need. I have uninstalled the app several times and once I reinstall it works, until I leave and try to come back in and it does it all over again. How do I fix this? This app is vital to my business, used it now for a very long time, even pay for the subscription and never had any issues until now. I need this app to work, so any help will be highly appreciated. Thanks. Using Android.

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Zorzenon

Participant

Same problem... please, need a solution !

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snap.drac

Participant

yep the same thing is happenig to me. im on a paid subscreption still of no use. using the latest lightroom mobile version

Digsplants

Participant

I've deleted cache, uninstalled, reinstalled, and still thumbnails are missing. It shows maybe every fifth one.

liam46821227

Participant

Same issue 2nd time around. First time I uninstalled reinstalled and upgraded and it came back. Not an ideal situation. Need a permanent solution.

sukhn85052313

Participant

I am facing similar issue with my oneplus android OS. All folders and albums showing grey squares. There is no previews or thumbnails. It was working fine till yesterday but suddenly it went kaput. I had not upgraded OS or did anything different. Selecting one pic will load it but it takes time. When and how will this bug be fixed? With this problem the app is totally unusable.

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LifeLostSoul

Participant

I would also like to ask has there been a solution found for this?

It kinda makes the phone app unusable because I can't see any of the of my photos because they are all gray and when I click on the photo to maybe try to guess what one it might be it takes like 20-30 secs to pull up the image to find out it wasn't the photo I was looking for. Then sometimes it decides it won't ever show me the photo.

I'm also have Android but it sounds like it is happening on IOS as well so it doesn't really matter.