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Participant
September 12, 2020
Question

LR App won't export

  • September 12, 2020
  • 1 reply
  • 207 views

Hi, 

Once I finish editing my photos, the app won't export them into my phone. I can share them (e.g. on Instagram) but not export them.

Could you help me out, please? 

This topic has been closed for replies.

1 reply

Jim Wilde
Community Expert
Community Expert
September 12, 2020

What version of LrMobile are you using (Android or iOS)? Is it the up-to-date version (check About Lightroom in the Settings menu).

What file type are you exporting, and with what export settings?

What happens when you try to export, do you get any error message?

leimy.mayAuthor
Participant
September 12, 2020
Hey,

LR Android version v5.4.1
I try to export the photo as a jpg export and I get the following message
"couldn't complete export"
Jim Wilde
Community Expert
Community Expert
September 12, 2020

OK, there seems to be a known problem with exporting from Android, it's been reported at the official Adobe feedback site, so you can track it there: https://feedback.photoshop.com/photoshop_family/topics/export-error-on-android?topic-reply-list[settings][filter_by]=all&topic-reply-list[settings][reply_id]=20613421#reply_20613421