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Participant
September 21, 2025
Question

LR CC - AI updating batch freeze

  • September 21, 2025
  • 1 reply
  • 73 views

LR freeze at ~170 pictures processing. 32 GB memory, ~15GB pagefile. DNGs imported from Samsung Galaxy S23 Ultra at 12 MB size. Graphic card NVIDIA 5070 Ti. Task Manager memory peaks at ~95% before freeze.

LR CC v8.5.1

1 reply

Anshul_Saini
Community Manager
Community Manager
October 7, 2025

Hi @Ivar2814214948f2,

 

Thank you for sharing the screenshots and the detailed description. 

 

Here are a few targeted steps to help us move forward with diagnosing this:

  • Does the freeze happen consistently around the same count (~170 files), or does it vary depending on the batch size or image type?

  • Run Lightroom once as Administrator.

  • Temporarily disable GPU acceleration under Preferences > Performance > Use Graphics Processor and try running the same batch again.

  • From your screenshots, the process hits ~95% memory usage before freezing. Please try running the same batch after closing all background applications.

  • Reset preferences. Quit the app and relaunch it while holding down Shift + Alt. A dialog box will then appear, allowing you to confirm and reset your preferences to their default state

Please share a few of your sample DNG files privately so we can test them. Additionally, please share your system information from Lightroom (Help > System Info) and copy and paste it here.

 

Best regards,

Anshul Saini