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fliplip1
Inspiring
October 27, 2021
Answered

LR CC (version 5) not showing the correct photo count. Out by almost 20,000.

  • October 27, 2021
  • 1 reply
  • 1242 views

On Lightroom.web it shows i have 43,000 images. On my iPads, LRm is showing the same thing, as is LRm on my phone. I have 43,000 images. 

LR.5 (LR CC) is showing i have 25,000. It also says Syncing is up to date. I have no erorr messages. 

 

I dont have the time to try and figure out whats missing, but im wonderign if maybe this lower number is the orgial count thats stored locally?

If not, whats going on? Can i reset the count? Im happy to let it start again. 

 

Windows 10, up to date, as are all my Adobe programs. 

This topic has been closed for replies.
Correct answer Rikk Flohr_Photography

Yes, all the above to correct. 
Nothing is waiting to be uploaded.

I always upload via my iPad as I hardly use the PC. 

Edits are working both ways, from any device to all devices. 


If that is the case, you can:

  1. Close Lightroom
  2. Rename your Managed Catalog  which is found in AppData\Local\Adobe\Lightroom CC\Data\guidstringofnumbers\Managed Catalog.mcat
  3. Restart Lightroom
  4. Allow a while for it to sync

1 reply

Rikk Flohr_Photography
Community Manager
October 27, 2021

Can you post a screenshot of the dialog that appears when you click on the cloud icon?

Rikk Flohr: Adobe Photography Org
fliplip1
fliplip1Author
Inspiring
October 27, 2021

Here you go.

The amount of used/remaining space is correct, but the number of photos is not.

Ive uninstalled LR and re installed, but as soon as i open it up it shows me the wrong number of photos. Im happy to remove everything if needed, but not sure what else i need to remove.

 

fliplip1
fliplip1Author
Inspiring
October 27, 2021

This is a screen shot from LRm on my iPad.

Could it be that LR is just showing the number of shots in Albums and not everything?