Skip to main content
victoire t2182343
Participant
March 31, 2019
Answered

Lr doen't open : loading blue circle keeps turning

  • March 31, 2019
  • 1 reply
  • 1768 views

Hello ,

My Lr App doesn't show my photos or albums anymore. The loading blue circle keeps turning indefinitely. I REALLY DON'T KNOW WHAT TO DO.

I tried disactivating my account and reconnecting , uninstalling the app... but nothing.

Could you please help me ?

This topic has been closed for replies.
Correct answer Akash Sharma

Hi Victoire20t2182343,

Sorry that Lightroom CC is not loading as a blue circle keeps spinning in loops.

Could you please take a look at this discussion Lightroom CC: Spinning blue circle ongoing problem | Photoshop Family Customer Community and let us know if that helps?

Thanks,

Akash

1 reply

Akash Sharma
Akash SharmaCorrect answer
Legend
April 1, 2019

Hi Victoire20t2182343,

Sorry that Lightroom CC is not loading as a blue circle keeps spinning in loops.

Could you please take a look at this discussion Lightroom CC: Spinning blue circle ongoing problem | Photoshop Family Customer Community and let us know if that helps?

Thanks,

Akash

victoire t2182343
Participant
April 4, 2019

Thank you ! I found a link to the solution

Akash Sharma
Legend
April 4, 2019

Thanks for the update.

Glad it helped

~Akash