Participating Frequently

Question

LR(ios) automatically crop my photo to 4:3 when imported

Forum|Forum|3 years ago
January 31, 2023
5 replies
3737 views

I take raw photos on 16:9 using my iphone, and when I imported the photo to LR (ios) app,the photo is automatically cropped to 4:3,is there any method to make it not happen?Thanks

macOS

D

dylanonfilm

Participant

Just open crop on first image. Stretch it. Sync All Files to Crop! Done.

A

Armand29228119wd4f

Participant

Same issue... tried deleting the app and re-downloading and didn't work. Reached out to tech support, useless. Cancelled for now as I shoot most in 16:9...

Sean McCormack

Community Expert

Moved to Lightroom Ecosystem.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

AxelMatt

Community Expert

If you don't use any presets at import try is to reset the preferences to the default settings.

Reset Procedure:

Close Lightroom.
Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
Mac: Hold down [Opt]+[Shift] while restarting Lightroom.
Overwrite the Preferences when prompted by the dialog.
Close Lightroom.
Restart Lightroom.

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

马

马28184687tfmuAuthor

Participating Frequently

thank you for your reply，actually I use the ios version

AxelMatt

Community Expert

Do you have try to reset the preferences?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

ManiacJoe

Inspiring

Which number version of Lightroom?

Are you using any dev presets during the import that might have cropping turned on?

马

马28184687tfmuAuthor

Participating Frequently

the version is V 7.4.2 4B1BE3/48.I should not have used any dev preset.

Jim Wilde

Community Expert

Try updating the app to the latest version (8.1.1), then try again. I've just tested on my old iPhone8+ and when I select the 16x9 aspect ratio the image is added to LrM and displays in that 16x9 format. Of course, because the iPhone's native resolution is the larger 4x3, the "Original" aspect ratio is still available to select in the crop tool if I want it.

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