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L22516013xb8i
Participant
Nov 19, 2024 10:15 PM UTC
Answered

LR iphone app

I have the LR iphone app as well as the LR Mac desktop app. All of my pictures appear in the desktop app (not LRc) but only some show up in the iphone app. The rest in the iphone app are black squares. If I press on one of the black squares it shows me the picture but the picture never shows automatically.

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Charlie.DCorrect answer
Adobe Employee
Nov 20, 2024 6:56 PM UTC

Does it help if you reinstall the app?  

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5 replies

Adobe Employee
Charlie.D
Adobe Employee
Nov 19, 2024 11:43 PM UTC

In the iPhone Lightroom app, are you looking at the Device tab, or in the Lightroom tab?  

 

If you sign into your same account in a web browser at https://lightroom.adobe.com, do you see the image thumbs, or do they look black there as well?  Back in your Lightroom desktop app, if you click on the cloud icon to look at status, are you fully synced?

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L22516013xb8iAuthor
Participant
Nov 20, 2024 12:42 AM UTC

I'm looking at the Lightroom tab and within albums that I have set up. When I log into my account in the browser I see all the pictures. Yes I am fully synced. 

 

Any ideas?

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Adobe Employee
Charlie.DCorrect answer
Adobe Employee
Nov 20, 2024 6:56 PM UTC

Does it help if you reinstall the app?  

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