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gillesdebda
gillesdebda
Inspiring
Jun 3, 2025 6:51 AM UTC
Answered

LR / LRC Sync issue

Hello,

I don't have any collection marked as synced on my LRC 14.3.1 on my Mac.
I don't have any photo in cloud as showed on attached file on LR 8.3.1 on my Mac and on LR 10.3.1 on my iPhone.
But LRC and LR say me there are 3.6 Go used in cloud.

There is no files anywhere. See attached files.
So I don't understand why and so I don't know how to fix that.

Thanks for your help.
Gilles

    gillesdebda
    gillesdebdaCorrect answer
    Inspiring
    Jun 10, 2025 7:53 AM UTC

    Hello @Sameer K 

     

    Issue solved.

    To solve it, I had to put my account in english (US) ... Weird, Amazing isn'it ?

     

    Have a good day.

    Gilles

     

    Thanks

    Gilles

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    6 replies

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    Jun 3, 2025 11:42 AM UTC

    Hey, @gillesdebda. Welcome to the Lightroom Community.  Thanks for adding the screenshots. 

     

    Lightroom does not upload to Adobe File Storage; you can verify the storage used at the Lightroom Web (https://adobe.ly/4dH2IF4), which has its own deleted section. 

     

    Please head here to learn more about what other surfaces can use the storage quota in your plan: 

    https://adobe.ly/4juhoIY

     

    Thanks!  

    Sameer K

    (Type '@' and type my name to mention me when you reply)

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    gillesdebda
    gillesdebdaAuthor
    Inspiring
    Jun 5, 2025 3:42 PM UTC

    Hello @Sameer K 

     

    There is no file anywhere ... neither in LightRoom web nor in Photoshop ...

    So I am very disappointed and I don't anymore what I can do to solve my issue.

     

    Thanks

    Gilles

     

     

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