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J
John28724706di2m
Participant
March 6, 2023
Question

LR mobile App is constantly crashing March 2023

  • March 6, 2023
  • 1 reply
  • 441 views

Starting March 2023, LR mobile app is constantly crashing. Cannot even do one photo. Cache is clean, 5 photos in library, 29.4 gb of storage free, battery fully charged, internet connection solid and fast, Samsung S7 ultra tablet. 

Is anyone experiencing app crashes that started in March 2023?

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 6, 2023

Welcome to the Lightroom Community. What version of Android & Lightroom are you working on?

Try keeping the device in Flight Mode & without internet when you launch Lightroom.

 

Log on to Lightroom Web (https://lightroom.adobe.com) & check for all the images that have synced & uploaded to the cloud. Once you're sure everything is backed up to the cloud, try reinstalling Lightroom & let me know how it goes.

 

Thanks!
Sameer K

J
John28724706di2mAuthor
Participant
March 7, 2023

My version is 5.1 and I'm running the latest version LR mobile version 8.2.1

I did Uninstaller and re-installed it. I also went completely through my tablet to insure it is properly running. The only thing that has changed was a software update to my tablet. Have you seen a rise in crash reports for androids in March?

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