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Wrench34721104uiow
Participant
January 11, 2024
Question

LR mobile compatibility

  • January 11, 2024
  • 1 reply
  • 446 views

Hello, I have an iPad 8th generation that I use Lightroom with. I just recently updated to iOS 17 and now I cannot use masking features and it gives me a message that says that it  is not supported on this device. I was able to use all features before the update. Lightroom version 9.1 please if anyone has any pointers I would greatly appreciate it. 

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    1 reply

    E
    Community Manager
    Elmira PendletonCommunity Manager
    Community Manager
    January 12, 2024

    Hello @Wrench34721104uiow,

    Masking feature should still be supportedon your iPad 8th gen. after the update to iOS 17.

    Do you have a subscription to your Lightroom account? How are you trying to use the Masking feature?

     

    Best regards,

    Elmira

     

    W
    Wrench34721104uiowAuthor
    Participant
    January 12, 2024
    I do have a subscription, it won’t do the adaptive portrait on premium presets. I am having to redo every photo on another iPad after just looking at them on mine. The error given is that the device does not support it.

    I have attached a photo, I hope that it helps explain
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