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Carlindo Lago
Known Participant
November 20, 2020
Answered

Lr Mobile Instagram

  • November 20, 2020
  • 1 reply
  • 1297 views

There is an error warning on Lr mobile when trying to share a photo on Instagram. Does anyone confirm this?

iPhone 12 Pro Max,

iOS 14.2.1,

Lr 6.0.2 94BB6C/38

 

{Moved from Lightroom Cloud to Lightroom Mobile & Apple TV Forum by Moderator}

This topic has been closed for replies.
Correct answer Ignacio B.

Hi,

this is a known issue, it seems to be an Instagram issue though.
And seems to have been introduced by a update on their side in September.

We have noticed that you cannot easily share from any other app to Instagram but the Photos app.
In some cases it might help to do a forced press (iPhone and newer iPads only) on the Instagram icon and trigger the Open in App.

Thanks,
Ignacio

1 reply

Ignacio B.Correct answer
Participating Frequently
November 26, 2020

Hi,

this is a known issue, it seems to be an Instagram issue though.
And seems to have been introduced by a update on their side in September.

We have noticed that you cannot easily share from any other app to Instagram but the Photos app.
In some cases it might help to do a forced press (iPhone and newer iPads only) on the Instagram icon and trigger the Open in App.

Thanks,
Ignacio

Participating Frequently
December 2, 2020

One solution is to set iOS Instagram app settings Photo settings to allow All Photos.

 

Thanks,

Ignacio 

Participating Frequently
December 15, 2020

I have tried the solutions of allowing access to all photos for Instagram, also access to all photos enabled for Lightroom mobile.

I've logged out of Instagram and logged back in. Still I receive a message of only "something went wrong" when trying to share to Instagram through Lightroom mobile. 
I am able to share to Instagram via iOS photos share button so it is possible to share to Instagram, just not through Lightroom for whatever reason. 
It's frustrating that Adobe has essentially thrown up their hands and pointed at Instagram being the culprit when sharing to Instagram is possible from at least one other application, so it is possible.