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Participant
April 28, 2019
Answered

LR Mobile (iPad Pro) - Imported RAW but LR showing only Smart Preview?

  • April 28, 2019
  • 2 replies
  • 3250 views

Hi,

I’ve just imported a bunch of files onto my iPad Pro - they are a mix of RAW files from a couple of different cameras (Canon & Fuji).  I wanted to do some editing while travelling, and I’ve gone through my archive and picked a bunch of shots I have yet to do anything with.

I created an album, imported them from the camera roll, and previously, I’d seen LR mobile refer to “4 of 56 | Original” (if I’d imported straight from the memory card from my camera) in the info display on top left.  However, they all display as Smart Preview, and I’m not sure if I’ve done something wrong here?

I’m still trying to get my head around the novelty of the mobile workflow, which is a little more complex when you factor in I’m using iPad Pro for mobile editing, and PC desktop as my main LR Classic machine...

This topic has been closed for replies.
Correct answer Michael J. Hoffman

Hi sauvaggi,

If you are syncing with LR Classic, all originals migrate to your desktop and only Smart Previews are maintained in the cloud.

If you import originals on a mobile device, the originals are only available until the desktop sync happens, then they are replaced with Smart Previews.

If you sync a Collection from LR Classic, only Smart Previews are uploaded.

Note that LR CC desktop (not the classic version) maintains originals in the cloud, but with LR Classic, originals in the cloud are only held until the transfer to desktop is complete.

Mike

2 replies

selondon
Community Expert
Community Expert
April 30, 2019

Could these Photos originally be part of a Synced Collection (to the Cloud) from Lightroom Classic? (which only can sync Smart Previews)

sauvagiiAuthor
Participant
April 30, 2019

Originally, yes - but I deleted all my sync’d data with CC so that I could start afresh. 

Then I exported this bunch of images as a new LR Classic catalogue, choosing to copy these to a new location- this was mainly so I could quickly move them all into a single folder(these were spread across many locations) and then do a fresh import into LR on the iPad so that I could try this on the move.

I’m going to try deleting all again and trying the process from start again - perhaps something hasn’t properly deleted yet and that’s causing the issue

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity ExpertCorrect answer
Community Expert
April 30, 2019

Hi sauvaggi,

If you are syncing with LR Classic, all originals migrate to your desktop and only Smart Previews are maintained in the cloud.

If you import originals on a mobile device, the originals are only available until the desktop sync happens, then they are replaced with Smart Previews.

If you sync a Collection from LR Classic, only Smart Previews are uploaded.

Note that LR CC desktop (not the classic version) maintains originals in the cloud, but with LR Classic, originals in the cloud are only held until the transfer to desktop is complete.

Mike

Akash Sharma
Legend
April 29, 2019

Hi sauvagii,

Sorry that Lightroom mobile app on your iPad pro is showing you smart previews of the images you imported as originals.

Are you seeing the status of the image similar to the below screenshot on your device?

Also, under the "Cloud Storage and Sync" menu do you have the option "only download smart previews" enabled?

Couple of troubleshooting steps that might help resolve the issue:

  • Tap on the Lightroom icon at the top left and choose Local Storage
  • Tap on the Clear Cache button.

Thanks,

Akash

sauvagiiAuthor
Participant
April 30, 2019

Hi there,

Unfortunately, both say smart preview. Though the info tab shows RAW.

Im assuming I’ve done something during import... I’ve checked the points you mentioned and cleared cache, no difference.