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BSartist
BSartist
Participating Frequently
December 18, 2020
Question

Lr mobile no longer taking pics from back camera on iPhone.

  • December 18, 2020
  • 1 reply
  • 486 views

Suddenly the camera on the back of my iPhone will not take photos in Lightroom on my iPhone running iOS 14.1. This worked until recently. The selfie camera does take pictures. The built in camera app takes pictures on the back camera fine. Other camera apps work fine. The only thing I did recently - I think it was since the last time it worked - was to clean up a bunch of images from the Lr Camera Photos album. 

I've restarted my phone. No help. I've not yet deleted and reinstalled the app as I don't know what that will do to my library on the phone. 

This topic has been closed for replies.

1 reply

C
Adobe Employee
Charlie.D
Adobe Employee
December 18, 2020

Our most recent release disables specifically the Technology Preview capture options on any iOS older than 14.2. Could you try updating your iOS.  What specific model iPhone do you have?

 

If you're a paid user, your files, edits, etc should all be synced to cloud, but it couldn't hurt to do an iTunes / iCloud backup of your device (a good thing to do regularly regardless of this issue)

BSartist
BSartistAuthor
Participating Frequently
December 18, 2020

Thank you for your reply. I have no interest in updating iOS at this time. This is a personal choice which may be based on a number of factors. I feel forcing an iOS upgrade is poor form. Especially without advanced warning. 

Yes I am a paying customer. 

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