LR Mobile - Premium Features not working

Question

Can someone please help me? I renewed my subscription back in March 2024. None of the extra features work. It says my subscription has expired but it has not. I tried signing out and signing back in but it still doesn't work. Any ideas?
 
(Thread title edited by Moderator)

Charlie.D · Answer

You seem to have multiple accounts with Adobe. I will send you a direct message to share details more privately. You may still need to contact Adobe Support directly if the info I have doesn't help.

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Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option. Type Agent in the field to reach help faster

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