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davidstegmann
Known Participant
October 25, 2020
Answered

LR PS roundtrip keeping layers

  • October 25, 2020
  • 8 replies
  • 2889 views

Dear all,

  • I use "edit in Photoshop"
  • Add layers in PS and safe
  • Back in LR i see the TIF file, all ok
  • When I open again the TIF file in PS, the layers are gone 

How can i retain the layers? 

This topic has been closed for replies.
Correct answer Benjamin Warde

Updates to the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

 

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

 

-Ben

 

8 replies

Benjamin WardeCommunity ManagerCorrect answer
Community Manager
March 16, 2021

Updates to the Lightroom Ecosystem products for Desktop, Mobile and Web were released today and contain a fix for this issue.

 

Please refresh your Creative Cloud application and install your update when it becomes available. Thank you for your patience.

 

-Ben

 

RowanTrollope1
Participating Frequently
March 16, 2021

Thank you Ben! That's terrific news.  I'll update today and test it.

 

I'm never one to look a gift horse in the mouth, however in this case I'm genuinly curious: How did this defect make it into the software release in the first place? 

 

I am a software developer and understand that all software has bugs, and there are almost infinite variations and edge cases to account for.  However this doesn't seem like a corner case, but rather a primary use case: Wouldn't this be one of the primary workflows for Lightroom and PS: Open a photo you've taken, make a change in PS, save the change?

 

Was this was only happening to a subset of users or certain environments? It seems from the message board that many others had the same problem.

 

Thanks!

RowanTrollope1
Participating Frequently
March 19, 2021

Hi Ben,

Still no update and the defect is still there.

 

In fact, I can reproduce this use case reliably: 

 

1) Edit a raw file from LR by selecting "Edit in photoshop"

2) Make changes in photoshop, save and exit.  Changes are in the Temporary Edits under xxx-Edit.tiff

3) Edits DO NOT show up in LR

4) Select "Edit in Photoshop" on the same image again from LR.

5) A new TIF is created overwriting the original edits.  All PS edits are lost at this point.

 

This workflow works just fine in LrC

 

Can you let us know where the new release is? 

 

Community Manager
February 1, 2021

Hello everyone, and apologies for this bug.  It was not an intentional change, and we expect to have this issue fixed in our next update.

 

-Ben

 

Benjamin Warde | Lightroom Product Manager | Adobe
RowanTrollope1
Participating Frequently
March 15, 2021

Hello,

I just spent several hours tracking down this bug only to find this thread! At least I'm not going crazy.  Its been 2 months since you suggested this would be fixed.

Could you tell us what the timeframe is to get this resolved? Its forced me to go back to LR Classic

Thanks!

 

Rob_Cullen
Community Expert
Community Expert
March 15, 2021

"Timeframe"? Only Adobe knows!  We, Community users like you, are not privy to that information.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
OleCrowPhotography
Participating Frequently
January 22, 2021

Did anyone come up with a solution for this? I cant imagine that there are only a handful of us complaining about the issue..... This surely cant be effecting everyone...?????

Inspiring
January 22, 2021
The only solution I was able to find was to downgrade to the last 3.xx
version. This fixes the issues and layered tiff files you creat in the 4.x
version will have their layers show when you choose edit in photoshop. You
won't be able to use the color grading, but I find not having my layered
edits open as flattened is more important to me.

I'm sure this has something to do with the addition of version tracking
and saving work files to the cloud that cake with the 4.xx versions.
Hopefully they'll fix it soon, but who knows if they're even aware of the
issue?
OleCrowPhotography
Participating Frequently
January 31, 2021

Well I Did get a reply from Adobe and it IS a known issue. I sent him the link to this thread as he requested so hopefully he will chime in here soon.

I have been doing the same thing using 3.x as not having the layers just does not work for my workflow.

Getting basic functionality back up to speed should not be taking months to get done.

 

Here is the email they sent

On Jan 29, 2021, at 6:16 PM, Benjamin Warde wrote:
Hi Darren,
 
Thanks for taking the time to provide your feedback on Lightroom:
 
Apologies for the inconvenience!  This is a bug which we expect to have fixed in our next release.  If you’d like to send me a link to the online discussion which has received no reply from Adobe, I would be happy to reply there as well.
 
Thanks,
Ben
 
Benjamin Warde | Lightroom Product Manager | Adobe

 

wmvphoto
Participant
December 15, 2020

Glad to hear that I'm not the only one having this problem in Lightroom 4.1. When I open the TIF directly through Photoshop (navigating into the locally-stored files directory), layers are preserved, but using the "edit in Photoshop" menu item within LR gives me a flattened TIF. It's good to know that the issue is non-destructive, but it really throws a wrench into file management.

Inspiring
December 14, 2020

I'm glad that I found another post about this isssue. I posted a question about this as soon as 4.0 came out and didn't get any response. I did the same testing and have determined, as did others that 3.4 does the edit in PS roundtrip correctly and that 4.0, 4.1 do not. But that 4.0, 4.1 are not destructive. In my search I found that 4.0, 4.1 does save the layered file in a cache/edit folder in the user profile on your OS (I'm not completely certain of the name as I've reverted to 3.4) But, Lightroom doesn't seem to access that file when you go to re-edit and you get a flatten file. I had hoped that 4.1 would have fixed this issue, but still no. I would really like to use the new color grading and some of the new file support, but stuck in 3.4 until this issue is resolved. 

I think if this forum works the way other stuff does that we need to get this post to rise to the top. Do so, we need people to like it. I see 116 views, but only one like (mine).

 

I'll keep watching this thread hopefully an adobe employee will take notice.

Kevin Renard
Participant
November 22, 2020

Finally! I'm not the only one having this issue. Posted few days ago about this but nobody answered except one guy that tried to help me but was thinking I was using LR Classic.

 

Is Adobe recognizing this as a bug?

OleCrowPhotography
Participating Frequently
November 22, 2020

That is a good question. How do we get adobes attention to address this? I spent 2.5 hours online with a tech who decided that keeping layers in tact wasn't possible in CC and tried to tell me to learn classic.... it was a frustrating day. 

Rob_Cullen
Community Expert
Community Expert
October 25, 2020

I see the same problem!

I note that the menu is not "Edit in..." but rather "Export to...", so there must be a subtle difference.

I can find no way in Lightroom to re-open the TIF with layers.

 

OTOH- I can open Lightroom-Classic (on my PC) and (when the file is synced down) select the TIF and [Edit -in] 'Edit Original'- layers are preserved.

 

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
davidstegmann
Known Participant
October 27, 2020

Contacted ADOBE. They said to reste both cprograms: 

 

To reset preferences for Photoshop

1. Quit PS from the activity monitor

2. Click on the GO option on the top of your homescreen and press and hold ALT key on your keyboard it will highlight a Library

3. Select that library the go to Preferences > Adobe Photoshop 2020 settings folder.

4. Select the settings folder and rename it as adobe photoshop 2020 settings.old

5. Relaunch PS and check

Same with 2021 folders .

 

To reset preferences for Lightroom

To reset the preferences , save your work and quit LR CC 4.0 Then open creative cloud desktop app and press and hold Command + Option + Shift keys on your keyboard and click on Open next to the Lr icon while pressing those keys simultaneously . It will ask you to delete current settings/preferences . Click on Yes and then let Lr open on its own.

 

I did that but no change. Still no layers visible when reopening in PS. 

davidstegmann
Known Participant
October 27, 2020

Ok, after 2 hours wit hthe tech here is the problem: LR4. In LR 3.2 all is working. 

davidstegmann
Known Participant
October 25, 2020

I use lightroom NOT Lightroom Classic.