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Participating Frequently
December 9, 2025
Question

LR stuck on Checking free space on Disk after cloning C Drive

  • December 9, 2025
  • 1 reply
  • 67 views

I just cloned my C drive from a Crucial to Samsung M.2 SSD. All my other programs carried over & are working correctly except LR.  It's stuck on the "checking free space on disk" issue.  I have a 4 TB M.2 SSD with 2 TB FREE. I have tired uninstalling & re-installing, booting afterward, but it still won't add any more photos. I cleared the cache. I tried to reset "Preferences" but there IS NO "reset" in MY preferences tab.  NOW it's stuck "Importing" photos with NO progress being shown on the progress bar.  Any ideas on how to fix this would be great. Thanks. 

1 reply

MS1950Author
Participating Frequently
December 9, 2025

I just cloned my C drive from a Crucial to Samsung M.2 SSD. All my other programs carried over & are working correctly except LR.  It's stuck on the "checking free space on disk" issue.  I have a 4 TB M.2 SSD with 2 TB FREE. I have tired uninstalling & re-installing, booting afterward, but it still won't add any more photos. I cleared the cache. I tried to reset "Preferences" but there IS NO "reset" in MY preferences tab.  NOW it's stuck "Importing" photos with NO progress being shown on the progress bar.  Any ideas on how to fix this would be great. Thanks. 

Sameer K
Community Manager
Community Manager
December 9, 2025

Hey, @MS1950. Welcome to the Lightroom Community. This is a unique issue and might even require a complete reinstallation.

 

You can try this, uninstall Lightroom from the Creative Cloud desktop application and go to the Creative Cloud desktop app and change the installation location for Creative Cloud apps: https://adobe.ly/3YkZ24Q

 

After installing Lightroom on this new location, press and hold the SHIFT + ALT key while launching Lightroom & press 'Yes' to reset preferences for Lightroom. 

 

Let me know how it goes. Thanks!

Sameer K
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