Lr will not let me edit anything

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Lr will not let me edit anything and keeps shutting down, telling me there is a bug. I updated the app TWO days ago. I work on a Samsung Galaxy s9. As soon as i open a photo to edit it, it kicks back to main page. This is my career, I have galleries due to clients within days. I pay for premium and cannot even use the app. Please fix this immediately.

Android

JohanElzenga

Community Expert

I doubt very much that Lightroom is telling you there is a 'bug'. Tell us what the message really says.

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-- Johan W. Elzenga

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bee_222Author

Participant

Well thats exactly what it keeps saying. I will go in to Lr app, try to edit a photo, and it kicks me off the app and notifies me of this. Everytime. Everything else on this tablet is working just fine. I only use this tablet for work. Uploading, editing, and posting photos, checking business email, and running my website. Please tell me again that lightroom wouldn't tell me that. I took a screenshot for you since you want to be rude and extremely incorrect.

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JohanElzenga

Community Expert

Looks like this message doesn't come from Lightroom, but from Android. Adobe would not talk about itself as 'its developer'. Unfortunately the message is not very informative, but maybe Adobe has seen it before and knows what is going on, so it's still useful to know the exact message.

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-- Johan W. Elzenga

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