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Participant
September 13, 2025
Question

Lr will not let me edit anything

  • September 13, 2025
  • 1 reply
  • 135 views

 Lr will not let me edit anything and keeps shutting down, telling me there is a bug. I updated the app TWO days ago. I work on a Samsung Galaxy s9. As soon as i open a photo to edit it, it kicks back to main page. This is my career, I have galleries due to clients within days. I pay for premium and cannot even use the app. Please fix this immediately. 

1 reply

JohanElzenga
Community Expert
Community Expert
September 13, 2025

I doubt very much that Lightroom is telling you there is a 'bug'. Tell us what the message really says.

 

-- Johan W. Elzenga
bee_222Author
Participant
September 13, 2025

 

Well thats exactly what it keeps saying. I will go in to Lr app, try to edit a photo, and it kicks me off the app and notifies me of this. Everytime. Everything else on this tablet is working just fine. I only use this tablet for work. Uploading, editing, and posting photos, checking business email, and running my website. Please tell me again that lightroom wouldn't tell me that. I took a screenshot for you since you want to be rude and extremely incorrect. 

JohanElzenga
Community Expert
Community Expert
September 13, 2025

Looks like this message doesn't come from Lightroom, but from Android. Adobe would not talk about itself as 'its developer'. Unfortunately the message is not very informative, but maybe Adobe has seen it before and knows what is going on, so it's still useful to know the exact message.

 

-- Johan W. Elzenga