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T
tschnurr
Inspiring
March 27, 2023
Question

LrC Iphone & Mac wrong synchronization order

  • March 27, 2023
  • 2 replies
  • 759 views

I am having issues that Lr synchronizes pictures in the wrong order. Meaning when I edit a picture on Lr mobile and then open LR classic on my Mac the edited pictures gets overwritten by the non edit picture from the Mac. What is going wrong and how can I undo this wrong sychronization. 

 

Latest version of course on mobile and Mac

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2 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
March 29, 2023

Greetings Tobias,

 

I would like to find out more about this failure mode.  Does this happen to every image edited in Lightroom Mobile or just occasionally? 


Rikk Flohr: Adobe Photography Org
T
tschnurrAuthor
Inspiring
March 29, 2023

Hi Rikk,

 

I was importing Raws in LR Classic CC then creating an album to be synched into the cloud which all worked fine as I started to edit the files on LR mobile 8.2.2 (Mac turned off) . LR mobile has of course mobile sync on and a files have been as well downloaded locally on mobile Lr with "local saving" or in German "Lokal speichern" turned on in the Lr mobile. 

Afer I edited the 400pictures I wanted to synch the edits of course back to Lr 12.2.1 in order to export for a customer. During the synch unfortuntly the non edited pictures on Mac got synched back to Lr mobile meaning the edited pictures have been overwitten and I could restart my work. 

Unfortunaly I think there is no way to re-do a synch (Alt Z) as for other functions. Only workaround is at the moment to check with https://lightroom.adobe.com/ in advance reg. synch status. But there should be a check on Lr CC and LR mobile which edit is more actual from a time stamp perspective and warn users that there is an issue reg. Synchronization. 

 

 

 

Regards

Tobias

 

T
tschnurrAuthor
Inspiring
March 31, 2023

Thank you for the information @tschnurr  unfortunately, it didn't answer the question I asked earlier
"Does this happen to every image edited in Lightroom Mobile or just occasionally? "

I am also having difficulty understanding the flow of events in your description. I need to do that to create a reproducible case. As I understand it this is what happens:

  1.  Import Raws in LrC 
  2.  Create Collection and Sync to Cloud
  3.  Open synced collection on iPad
  4.  Set collection (now Album) to download local copies
  5.  Edit Images
  6.  Allow Edits to sync back to cloud
  7.  Open LrC 

 

At this point it falls apart? 
You get the files from step 2 without the edits from step 3 syncing back to your iPad? 
You get the files from step 1 remaining on your Desktop without the edits from step 5?

 

If between steps 6 and 7 you interroagate https://lightroom.adobe.com what do you see?  Step 2 Originals? Step 5 edits? Something else?


It happend twice occasionally. 

issue was that after step 7 LRC did syn back the non edited pictures from step1 to iPad/iPhone. Meaning that the edits have been lost. 

i figured out lately that I need to check first before opening LrC to check the cloud sync status via https://lightroom.adobe.com/ and whether the iPad /iPhone edits are there too. Will check next time and let you know.

 

Regards

Tobias 

 

by the way when are finally coming colors and not only **** ratings to LrMobile. I think this is pending since years 😉 

    T
    tschnurrAuthor
    Inspiring
    March 27, 2023

    Got this funny reply from Adobe Support 😉 Unbelievable

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