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John24271552tiyc
Participating Frequently
May 1, 2022
Question

Mac OS 12.3.1 issues with external storage

  • May 1, 2022
  • 1 reply
  • 189 views

Lightroom version 5.2
Mac OS 12.3.1

 

Since upgrading my macOS to 12.3.1,

 

I am unable to import from my camera card (attached to my computer with usb)
message: “The following files were not imported because they could not be read”

 

I am unable to import from my internal hard drive to my external hard drive
message: “Could not copy file to requested location”

 

I am unable to work with images stored on my external hard drive in Develop module
message: “The file could not be opened”

 

I am able to import from a folder on my internal hard drive to another folder on my internal hard drive

 

In Develop module, I am able to work with images stored on my internal hard drive

 

I am able to save Pages documents to my external hard drive

 

I appreciate any help that anyone is able to offer - thank you

 

This topic has been closed for replies.

1 reply

Victoria Bampton LR Queen
Community Expert
Victoria Bampton LR QueenCommunity Expert
Community Expert
May 1, 2022

Try going to System Preferences > Security & Privacy > Privacy tab > Files & Folders (on the left) > find Lightroom and make sure all of its checkboxes are checked. 

Victoria - The Lightroom Queen
J
John24271552tiycAuthor
Participating Frequently
May 2, 2022

Thank you Victoria.  As well as following your suggestion, it is necessary to give Lightroom "Full Disk Access"

 

I, mistakenly, originally posted this issue on the wrong forum but it is where the solution is described.  Link below:

 

https://community.adobe.com/t5/lightroom-classic-discussions/mac-os-12-3-1-issues-with-external-storage/td-p/12915832#M34051

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