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Isolde28373448c9t2
Participant
February 12, 2023
Answered

MacBook subscription Lightroom but on iPhone premium does not work. Please help!

  • February 12, 2023
  • 1 reply
  • 270 views

I have bought a subscription to Lightroom on my macbook.  I've downloaded the mobile app for my iphone 14 and I can't use any special effects.  They say it's premium.  When I want to use the special effects like 'season: summer' it says that I have to have premium.  On my macbook it's works perfect but if I use my iphone, I can only use basic things but nothing like the premium things.  

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Correct answer Jim Wilde

Can you confirm that you are using the same login details on both your MacBook and your iPhone? Maybe log out of the Lightroom app on the phone, then log back in again using the same credentials as used on the MacBook.

1 reply

Jim Wilde
Community Expert
Jim WildeCommunity ExpertCorrect answer
Community Expert
February 12, 2023

Can you confirm that you are using the same login details on both your MacBook and your iPhone? Maybe log out of the Lightroom app on the phone, then log back in again using the same credentials as used on the MacBook.

I
Isolde28373448c9t2Author
Participant
February 12, 2023

Thanks a lot for your help.  I tried to log in again and it works perfect now.  You saved my day!

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
February 12, 2023

Good to hear, thanks for letting us know.

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