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Participant
July 6, 2023
Question

(macOS) Lightroom v6.4 errors and glitches to photos

SO MANY GLITCHES LATELY SINCE THE NEW UPDATE! Errors all over the place when saving photos, they dont download and I have to look at the list and go back to re-save each one. Also some photos will show a complely different-terribly edited-rotated version of another photo. Why?? I just spent 8 hours trying to save a completed gallery and making sure no photo was missing or messed up. 

 

1. Version 6.4 of Lightroom from the Mac App Store 

2. Mac Laptop year 2020

3. Select a group of photos to export,  whether its a group of 8 or 20 or the whole gallery. Click Export Jpeg Large and then you will get the error in the end.

4. I expect to save all photos as a whole group and for them to save no problem. But instead I get a list of errors once the export process is complete.

 

 

 

 

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1 reply

Sameer K
Community Manager
Community Manager
July 7, 2023

Hey, @Sandra5E60. Welcome to the Lightroom community. I'll help you figure this out.

 

Before troubleshooting, log in to Lightroom Web (https://lightroom.adobe.com) to ensure your work is backed up & synced to the cloud. What troubleshooting steps have you tried?

 

Try these:

 

  • Go to the following location to launch Lightroom via the terminal.
    In Finder > Application Folder > Lightroom > Right-click on Lightroom.app > Show Package Contents > Contents > macOS > Lightroom - double click to open.
  • If Lightroom does not work, share what comes up in the terminal.

 

Let me know how it goes. Thanks!
Sameer K

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