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A
Anal�a_Quiroga2093
Participant
July 23, 2025
Question

mal funcionamiento de mascaras en lightroom

  • July 23, 2025
  • 1 reply
  • 131 views

no se seleccionan bien los sujetos u objetos por el contorno, en ocasiones hace mascaras rectangulares o con formas raras incluso seleccionando cosas que no corresponden

1 reply

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
July 23, 2025

Hi @17348456_Quiroga2093, Welcome to the Lightroom Community forum! To better help you with this issue, we would like a few more details. Can you send your system info (computer, OS information), a screen recording of your issue, and a numbered list of the exact steps needed to replicate the issue? Thanks! ^CH

A
Anal�a_Quiroga2093Author
Participant
July 31, 2025

 asi se ve un cuadrado cuando selecciono una mascara, y solo sucede con lightroom cc, lo desinstale y volvi a instalar pero sigue con el mismo problema

 

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
August 1, 2025

Hey, @17348456_Quiroga2093. Thanks for the quick update. As asked by @Claire H., please share the system information from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

 

The Masking feature set relies on the graphics processor on your machine, and troubleshooting the GPU drivers can be the first step in mitigating the errors you notice. Please follow the steps here: https://adobe.ly/4lW7zWn

 

Let me know how it goes. Thanks! 
Sameer K

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