Skip to main content
BrigitaSeibokaite
Participant
April 19, 2026
Question

Masking is not working properly with people

  • April 19, 2026
  • 2 replies
  • 53 views

Hey, quick feedback on the masking feature - the “All People” option isn’t working properly. The buttons are greyed out, so I can’t actually create the mask.

It’s also noticeably slowing down the whole editing process, which makes it pretty frustrating to use in a real workflow.

Would be great to get this fixed ASAP - right now it’s blocking usability.

    2 replies

    Rikk Flohr_Photography
    Community Manager
    April 20, 2026

    The OP is a Mac user, as has since been determined. 

    You are reporting on Win 64, which makes it EXTREMELY unlikely (but not impossible) that you are experiencing the same issue. 

    Were this a ubiquitous bug, there would likely be many more reports. 
     

    Rikk Flohr: Adobe Photography Org
    Known Participant
    April 20, 2026

    You must be seeing something that I can't because I don't see any kind of confirmation from the OP regarding any kind of platform details

    Rikk Flohr_Photography
    Community Manager
    April 19, 2026

    You didn’t supply any system information on your post but it sounds like this: https://adobedme-en.insided.com/questions-675/p-people-masking-fails-on-mac-intel-1551766

    Does this system info apply to you? 

    Or are you perhaps using a Win ARM machine?

    Rikk Flohr: Adobe Photography Org
    Known Participant
    April 20, 2026

    I have the exact same issue on windows (not arm). I'm really not understanding how so many features are being broken so often with every update. There's clearly something deeply broken with your QA.