Masking is not working properly with people

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Hey, quick feedback on the masking feature - the “All People” option isn’t working properly. The buttons are greyed out, so I can’t actually create the mask.

It’s also noticeably slowing down the whole editing process, which makes it pretty frustrating to use in a real workflow.

Would be great to get this fixed ASAP - right now it’s blocking usability.

Rikk Flohr-Retired

The OP is a Mac user, as has since been determined.

You are reporting on Win 64, which makes it EXTREMELY unlikely (but not impossible) that you are experiencing the same issue.

Were this a ubiquitous bug, there would likely be many more reports.

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Rikk Flohr: Adobe Photography Org

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Generous_view0D45

Known Participant

You must be seeing something that I can't because I don't see any kind of confirmation from the OP regarding any kind of platform details

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Rikk Flohr-Retired

You didn’t supply any system information on your post but it sounds like this: https://adobedme-en.insided.com/questions-675/p-people-masking-fails-on-mac-intel-1551766

Does this system info apply to you?

Or are you perhaps using a Win ARM machine?

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Rikk Flohr: Adobe Photography Org

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Generous_view0D45

Known Participant

I have the exact same issue on windows (not arm). I'm really not understanding how so many features are being broken so often with every update. There's clearly something deeply broken with your QA.

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