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Participant
August 25, 2026
Question

masking not working in LR

LR Masking not working it greys out the mask before i can make any changesand stays like that 

    4 commentaires

    Sameer K
    Community Manager
    Community Manager
    August 26, 2026

    Hey, @Clever_realitya1b4. Welcome to the Lightroom Community. I'll need more information to help you figure this out.


    Please share more details about your workflow and the system info from Lightroom. Go to Help > System info, copy and paste it into a text document, then upload and attach it here along with a few screenshots or a short video. Right now, the information I have is too limited to help you.


    What troubleshooting steps have you tried already?


    Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    Participant
    August 26, 2026

    @Sameer K

    Lightroom version: 9.5.1 x64 [ 20260815-1945-84a45bf ] (Aug 15 2026)
    NGL Version: 1.43.0.5
    WF Version: 8.5 20b9f90
    VF Version: 1.0.164
    HIL Version: 40501
    CAI Version: adobe_api/1.66.1
    PH Version: 6.1.1
    Adobe GSDK Version: 1.4.0.213
    CR Version: 29.0.0.202506270808_710830c
    Catalog ID: 34c6391125ac46be8d26fdeb6c8d68da
     
    Operating system: Windows 11
    OS Version: Windows 11 Pro (2009)
    Application architecture: x64
    System architecture: x64
    Computer model: Alienware Alienware m18 R2 / Intel(R) Core(TM) i9-14900HX
    Logical processor count: 32
    Processor speed: 2.4 GHz
    Real memory available to Lightroom: 32456.7 MB
    Real memory used by Lightroom: 4136.1 MB (12.7%)
    Virtual memory used by Lightroom: 8567.8 MB
    Memory cache size: 3522.7 MB
     
    Internal Camera Raw version: 18.5.1 [ 2685 ]
    Maximum thread count used by Camera Raw: 17
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 1161MB / 14180MB (8%)
    Camera Raw real memory: 1475MB / 32456MB (4%)
     
    Display: 2560x1600
    System DPI setting: 144 DPI (high DPI mode)
    Dark Mode: No
    Desktop composition enabled: Yes
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, 
    Keyboard: No
     
    Graphics Processor Info: DirectX: NVIDIA GeForce RTX 4090 Laptop GPU (32.0.15.9608) - 15.5 GB
    Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I4_GPU4, hard: success, soft: success, al: 
    Yes, dl: No
    OS Media Capability: true
     
    Application Folder: D:\Adobe\Adobe Lightroom CC
    Settings Folder: C:\Users\manni\AppData\Roaming\Adobe\Lightroom CC
    Library Folder: C:\Users\manni\AppData\Local\Adobe\Lightroom CC\Data