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arthur37675646ib3q
Participant
June 24, 2025
Question

Masking question

  • June 24, 2025
  • 2 replies
  • 112 views

I am a landscape photographer and mostly takes pictures of nature, however whenever I use masking of Lightroom function, it shows this 'No people found', without letting me choose other masks, what should I do?  Really appreciate your help!

Tips: It is only solvable by rebooting the whole software, but whenever I edit one mask, the next picture will look like this.

 

2 replies

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
July 28, 2025

Hi @arthur37675646ib3q, I'm just checking in to see if the suggestion helped or if you are still running into this issue? Let us know how things are going. Happy to keep troubleshooting with you if needed. Thanks! ^CH

A
Community Manager
AlekeCommunity Manager
Community Manager
June 24, 2025

Hi @arthur37675646ib3q! Welcome to the community!

I’m not seeing the same behavior on my end, so to help us troubleshoot a bit more, could you share a few more details? Specifically, which version of Lightroom you’re using?

As a first step, it might be helpful to try resetting your Lightroom preferences. This will return the app to its default state, just in case something behind the scenes got a little off. Here’s how you can do that: https://adobe.ly/40hEeg6

Thanks so much!
Alek

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