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Cell.Media
Cell.Media
Participant
May 12, 2026
Question

Masks do not show

  • May 12, 2026
  • 1 reply
  • 13 views

Lightroom is laggy as hell, i need to close and re open the software everytime. Mask don't show, same for eraser. Sometimes it just crahs, i'm on a pc who can run easily all the adobe software, i don't understand. 

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    May 13, 2026

    Hey, ​@Cell.Media. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

    Please share the system info from Lightroom Help > System info > Copy and paste into a text document > Upload and attach here.

     

    Is this a personal or work (IT-managed) machine? Has this started after recent Lightroom or OS updates? What is the image format of the original files? Does this happen with all the images?

     

    Before going further, you must ensure all the data is backed up locally or in the cloud. You can log on to Lightroom Web (https://adobe.ly/3LUKpiM) to check and confirm everything is synced.

     

    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

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