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Participant
July 5, 2026
Question

Meu efeito premium não pega

  • July 5, 2026
  • 1 reply
  • 10 views

Pago o premium pra usar todos os recursos do app, mas de um mês pra cá não estão funcionando! Exemplo: o retoque no rosto! Não funciona. A mensagem que aparece é que não tem área pra retocar. 

    1 reply

    Sameer K
    Community Manager
    Community Manager
    July 8, 2026

    Hey, @Thais Araújo. Welcome to the Lightroom Community. I'll help you figure this out. I've checked your account for the community and found an active Lightroom subscription in the iOS App Store. 

     

    Please make sure you're signed in with the same email account as the Community. If it does not work, the respective app store manages subscriptions. If you've already been charged, you can contact their support channels.

    Check this page for help with managing your subscription to the App Store: https://adobe.ly/4cgs5gj


    If retouching tools aren't working, it could also be related to the issue being tracked here: https://adobe.ly/44NE9Tg


    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)