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marcofaria
Participant
June 22, 2026
Question

meu ligthroom só aparece com a mensagem de que não está respondendo, com isso, não tenho conseguido trabalhar com ele

  • June 22, 2026
  • 1 reply
  • 6 views

Há dias, após atualizar, meu ligthroom não se mantem ativo, ele abre, mas dá como se nao respondesse, fica pagina branca e me dá opçõe de fechar ou aguardar, mas nada se resolve

 

    1 reply

    Sameer K
    Community Manager
    Community Manager
    June 23, 2026

    Welcome to the Lightroom Community. I'll need more info to help you figure this out. Please share the system info from Lightroom from Help > System info > Copy and paste into a text document > Upload and attach here. 


    Did Lightroom close normally the last time it worked, or is this a fresh installation of Lightroom on this machine?


    If you're on Windows, check Event Viewer via Windows Search and skim the Windows Logs > Application Logs section for any errors or critical events right when Lightroom freezes. 

    For macOS, try these steps:

    • Reset Lightroom by holding the OPT + SHIFT when you launch Lightroom and select 'Yes'.

    • Ensure Lightroom has the required permissions on macOS: https://adobe.ly/3DyUwsz


    Let me know how it goes. Thanks!
    Sameer K