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Participant
February 27, 2025
Question

Minhas definições sumiram

  • February 27, 2025
  • 1 reply
  • 61 views

Depois que atualizei o App, minhas definições que fiz sumiram. Como faço para recuperar? Pois era as cores exatas que eu mais gostava que eu tinha feito no app. Me ajudem!

1 reply

Sameer K
Community Manager
Community Manager
February 27, 2025

Hey, @Jéssica_Azeredo6404. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. Have you used any other email address to sign in to Lightroom on your mobile before?

 

If you were logged in to Lightroom mobile with an email account that had an active subscription, the images, edits, and the rest of the data would've synced to the cloud. You can sign in again with the correct email address to find the images on the cloud.

 

Let me know how it goes. Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)