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InterstateStyle
Participant
August 10, 2020
Question

Missing Images from Lightroom account(dekstop)

  • August 10, 2020
  • 1 reply
  • 168 views

I just signed into my Lightroom account and ALL of my images are gone. It says zero. Any ideas what could've happend? Thank you so much!

This topic has been closed for replies.

1 reply

Akash Sharma
Akash Sharma
Legend
August 11, 2020

Hi there,

 

Sorry that all of your images are missing in Lightroom desktop. That shouldn't be happening, let us help make this right.

 

Do you also use Lightroom Classic? Do you recall creating a new catalog in Lightroom Classic and switched syncing to it? Also, have you updated to the latest version 3.3 of Lightroom dekstop?

 

Would you mind checking the images on Lightroom Web? Link: https://lightroom.adobe.com/

 

Thanks,

Akash

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