Missing Photos from Lightroom trial version

Question

Im assuming I had a trial version of Lightroom, or whichever free version, ive had it for about 3-4 months. Have had absolutely no problems with it up until yesterday. Had about 1-2 thousand pictures saved, with saved presets. Had no idea about syncing, i go to open it yesterday and almost all my pictures are gone. I have about 200/300 only. Please help if you can. Thank you!

Akash Sharma · Answer

Hi there,

Sorry that a large number of images are missing from Lightroom. Would you mind sharing some more detail so that we can help better?

Are you using Lightroom on a mobile device or a computer? What is the operating system and version of Lightroom you're on?
Did you synced images to the cloud using Lightroom? If so, are you able to access images on Lightroom web? Link:https://lightroom.adobe.com/

Thanks,

Akash

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