Skip to main content
V
Vladyslav32329629soxk
Participant
September 16, 2023
Question

Monthly subscription doesn't work

  • September 16, 2023
  • 1 reply
  • 152 views
  • My monthly subscription does not work, the application does not restore the purchase, and the App Store says that it is active.
    This topic has been closed for replies.

    1 reply

    C
    Charlie.D
    Inspiring
    September 18, 2023

    Hello @Vladyslav32329629soxk 

    Our system let me know you have more than one Lightroom account.  The account you used to post for help here is not subscribed, but another account is.  You can only subscribe one Lightroom account at a time through the iOS App Store.

     

    I will send you a direct message in a moment, to share login details with you more privately.

     

    Kind regards,

    Charlie

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices