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Participant
May 20, 2024
Question

Monthly Subscription Failed

  • May 20, 2024
  • 1 reply
  • 108 views

 I have purchased lightroom monthly subscription.... But I didn't work I don't know why I am not able to use masking option etc

This topic has been closed for replies.

1 reply

Rick Spaulding -
Legend
May 20, 2024

Hi,

You may have signed in with the wrong Adobe ID. Double-check the email address you used is the correct one. Here are more login troubleshooting steps you could try: http://adobe.ly/3bxb4AL

 

If you still need help, contact Adobe Customer Care.

They should be able to sort it out.

Go to this link and click the chat bubble in the lower right.

 

https://helpx.adobe.com/contact.html

 

…or call the number for your language and region on this page:

https://helpx.adobe.com/contact/phone.html