Monthly subscription problem

Forum|Forum|1 year ago
May 25, 2024
1 reply
235 views

I have monthly subscription. But I can't use it now. It's again asking for purchasing premium

Android

This topic has been closed for replies.

Victoria Bampton LR Queen

Community Expert

If you're using the same Adobe ID, please talk to customer services. We can't access your account details to check what's going on.

Victoria - The Lightroom Queen

M

Mohmad Yousuf37635801bz7bAuthor

Participant

I guess I used different email for Adobe lightroom mobile sign in and Adobe ID sign in. Now, how can I change the problem?
And how can I directly contact to customer support for solving the problem?

Victoria Bampton LR Queen

Community Expert

There's a little chat icon in the bottom right corner of this page: https://helpx.adobe.com/support.html

Victoria - The Lightroom Queen

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