My Cloud Photos doesn't showing up

Forum|Forum|1 year ago
November 16, 2024
1 reply
89 views

Hi, can someone help me? Most of my cloud photos didn't show up. Idk how to fix it, i use wifi or cellular network, but the results is still same.

Android

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Sameer K

Community Manager

Hey, @Ilhamnj23. Welcome to the Lightroom Community. I've checked the account you're signed in to the community with, and you currently don't have an active subscription. Have you used any other email address to sign in to Lightroom on your mobile before?

If you were logged in to Lightroom mobile with an email account that had an active subscription, the images, edits, and the rest of the data would've synced to the cloud. You can try signing in again with the correct email address to find the images that were on the cloud.

Let me know how it goes. Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

I

Ilhamnj23Author

Participant

@Sameer K hi, thanks to reply me.

yes, i have subscribed before. but the photos in the cloud have been there since i was not subscribed. i had time to reset my phone so that the lightroom application was deleted, and after i reinstalled it, it turned out that not all the photos came back. most of them were missing. Is it because i am not subscribed?

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