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Suvin kumar
Participant
March 14, 2023
Question

My Lightroom app select select subject ,select sky options not downloading

  • March 14, 2023
  • 1 reply
  • 3580 views

Hi 

     My iPad M1 pro Lightroom app select subject ,select sky option not downloading "something went wrong " warning coming and adaptive:portraits AI related preset not working 

 

    1 reply

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 14, 2023

    Welcome to the Lightroom Community @Suvin kumar. We need more info to help you figure this out.

    Please share the version of Lightroom & iOS you're working on. Add screenshots or a screen recording of this behavior.

     

    We've recently released Lightroom 8.2.2. Check the announcement here: https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-mobile-8-2-2-is-now-available/td-p/13650918

     

    Please check the Appstore for an update & let us know if the issue exists.

    S
    Suvin kumarAuthor
    Participant
    March 15, 2023

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 15, 2023

    Thanks for sharing these details. Have you just set up Lightroom on the iPad for the first time?

    Here are two things that you can try. In the settings of your iPad:

    • Go to Lightroom > Photos
    • Set 'Allow Photos Access' to 'All Photos'
    • Restart the device.

     

    If you have any images from the past that have existing Select Subject/Sky masks, copy the settings from any such image & paste them onto a new image as a test.

     

    Let me know how it goes.

    Thanks!
    Sameer K

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