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Participant
August 3, 2026
Question

my lightroom is running very slow and not responding a lot. Keeps wanting to also update AI settings.

  • August 3, 2026
  • 2 replies
  • 6 views

:my lightroom is running very slow and not responding a lot. Keeps wanting to also update AI settings

    2 replies

    Sameer K
    Community Manager
    Community Manager
    August 3, 2026

    Hey, @Bob26960501aa24. Welcome to the Lightroom Community. I'll need more information about your workflow to help you.

     

    Please share the system info from Lightroom Help > System info > Copy & paste into a text document > upload & attach here. Additionally, a video or screenshots showcasing the error/behavior would help.

     

    Awaiting hearing from you. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    Participant
    August 3, 2026

    Lightroom version: 9.4.1 WAS x64 [ 20260625-0318-d30e963 ] (Jun 24 2026)
    NGL Version: 1.43.0.5
    WF Version: 8.4.1 542baca
    VF Version: 1.0.164
    HIL Version: 40501
    CAI Version: c2pa-c/0.6.0 c2pa-rs/0.46.0
    PH Version: 6.1.1
    Adobe GSDK Version: 1.4.0.210
    CR Version: 29.0.0.202506270808_710830c
    Catalog ID: 9e5d99abf1214e799d9e19df1b2b2996

    Operating system: Windows 11
    OS Version: Windows 11 Home (2009)
    Application architecture: x64
    System architecture: x64
    Computer model: Dell Inc. XPS 9315 / 12th Gen Intel(R) Core(TM) i7-1250U
    Logical processor count: 12
    Processor speed: 1.8 GHz
    Real memory available to Lightroom: 32388.6 MB
    Real memory used by Lightroom: 1141.7 MB (3.5%)
    Virtual memory used by Lightroom: 7722.7 MB
    Memory cache size: 0.0 MB

    Internal Camera Raw version: 18.4 [ 2608 ]
    Maximum thread count used by Camera Raw: 7
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 3859MB / 14146MB (27%)
    Camera Raw real memory: 3861MB / 32388MB (11%)

    Display: 1920x1200
    System DPI setting: 144 DPI (high DPI mode)
    Dark Mode: Yes
    Desktop composition enabled: Yes
    Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

    Graphics Processor Info: DirectX: Intel(R) Iris(R) Xe Graphics (32.0.101.7084)
    Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU4, hard: success, soft: success, al: No, dl: No
    OS Media Capability: true

    Application Folder: C:\Program Files\WindowsApps\AdobeSystemsIncorporated.AdobeLightroom_9.4.56811.0_x64__ynb6jyjzte8ga
    Settings Folder: C:\Users\bobwa\AppData\Roaming\Adobe\Lightroom CC
    Library Folder: C:\Users\bobwa\AppData\Local\Adobe\Lightroom CC\Data