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Participant
June 9, 2025
Question

my lightroom is stuck

  • June 9, 2025
  • 1 reply
  • 103 views

my lightroom is stuck, and keeps on saying i need to synchonice, and I dont want that at all, and now i cant do my photo's anymore in lightroom. that's not good ! 

1 reply

Anshul_Saini
Community Manager
Community Manager
June 9, 2025

Hi Marjon,

 

Thanks for reaching out. I’m sorry to hear that you’re stuck and unable to work on your photos. I completely understand how frustrating that can be.

 

It sounds like Lightroom is prompting you to sync, which you don’t want to do, and it’s now preventing you from continuing. Let’s try a few steps to get you unstuck:

 

  • Are you using Lightroom on desktop, mobile, or web? This will help us provide the right instructions.

  • If you’re using the Lightroom desktop app, try the following:

    • Click the cloud icon in the upper-right corner of Lightroom.
    • Click on the sync icon and pause it indefinitely if you want to work offline. 

  • If you’re using the Lightroom mobile app, try logging out and logging back in, or reinstalling the app (your cloud photos will stay safe).

Also, just to confirm:

  • Are you using the cloud-based Lightroom (Lightroom for desktop/mobile)?

  • Do you see any specific error messages related to syncing?

Looking forward to your response.

 

Best regards,
Anshul Saini